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The Wendi digital assistant is a critical member of our team. Since adding her to our website we have been saving hours of time each day. By streamlining the onboarding process we’ve also seen a higher new patient count. Wendi saved us from having to hire someone new at 10X the cost.
Colleen Hilton, Acuity Counseling
Spring Forest Counseling had a desire to grow their mental healthcare practice. As they begun to expand into multiple locations they found the various options of acquiring patients to be expensive, time and resource intensive. Even when they did market they failed to find the kinds of patients they really sought.
Spring Forest Counseling tried traditional marketing solutions. They found while they were able to increase their patient acquisition it was never in line or in excess of the cost to acquire them. Furthermore they found themselves time and resource constrained managing the new patient inquiries often handled by an expensive medical clinician.
By hiring Wendi their own digital healthcare assistant, Spring Forest Counseling was able to acquire patients for more cost effectively and efficiently. By installing the AI Chat solution on their website they were able to convert their website traffic to a far more engaged, high value patient and at a fraction of the cost of any other way they tried.
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With Wendi’s HIPAA compliant dashboard, every communication is logged. Providers can send patients messages from a secure system that bridges to SMS, where patients can easily respond.